At One Step Counselling and Therapies C.I.C, we believe in transparency, trust, and accountability.
Our policies are here to ensure that everyone who connects with us—clients, volunteers, and partners—can feel confident in how we work and the values that guide us.

Below you’ll find links to our key policies, covering areas such as safeguarding, confidentiality, equality, data protection, and more. Each policy reflects our ongoing commitment to providing a safe, ethical, and inclusive service for all.

If you have any questions or would like a copy of a specific policy, please don’t hesitate to get in touch.