About Us

Since 2023, One Step Counselling has been supporting people to move forward in life by providing therapy that is both affordable and accessible. Our work is built on the belief that everyone deserves the opportunity to improve their mental health and wellbeing, regardless of financial circumstance.

We offer one-to-one counselling at a cost far lower than the national average, making therapy accessible to more people than ever. For those most in need, we also provide free counselling places. Alongside this, we support organisations with affordable employee wellbeing services, including telephone counselling packages, group sessions, and positive mental health workshops.

Looking ahead, our mission is to grow these services and create a dedicated base for our work. This will allow us to introduce even more community-focused projects. Including support groups for men, women, and LGBTQ+ communities, nature connection sessions, a free forest school for children, and wider initiatives designed to improve wellbeing and bring people together.

We are passionate about removing barriers to support and making positive change on both an individual and community level.If you can help us achieve this vision, through funding, collaboration, or partnership, we’d love to hear from you!

Meet the Directors

We’re proud to introduce the passionate and dedicated people who guide One Step Counselling and Therapies forward – our Board of Directors.
Each member brings a wealth of experience, unique skills, and a shared commitment to supporting our community. Get to know the faces behind the decisions, the voices shaping our vision, and the hearts driving our mission.

Managing Director

Emma-Jane

Emma-Jane is the driving force behind One Step Counselling and Therapies C.I.C, where she combines her expertise as a Counsellor, Yoga Teacher, and Reiki Practitioner with her passion for making wellbeing accessible to all. She has been recognised nationally for her dedication to supporting mental health and wellbeing.

Emma-Jane’s journey has been shaped by resilience and a commitment to personal growth. After years of working on her own health, wellbeing, education, and training, she has turned those challenges into strength and purpose. That hard work now allows her to do what she has always dreamed of, offering low-cost and free support to the people who need it most.

The creation of One Step Counselling and Therapies has made this dream a reality. Under Emma-Jane’s guidance, the organisation has grown year on year, always rooted in community and compassion. She leads with warmth, determination, and a deep belief that real change happens when everyone can access the care they deserve.

For Emma-Jane, this is more than a role, it’s a calling. She believes that together, we can create lasting change and ensure that everyone has access to the care they deserve.

Director of Admin

Elizabeth

Elizabeth brings a wealth of experience from her background in healthcare, having worked with children, vulnerable adults, mental health support, and end-of-life care. Now, she plays a vital role behind the scenes at One Step, working remotely from across the world but always keeping her home of Neath Port Talbot close to her heart.

Whenever she returns home, Elizabeth gets involved in person, lending her time and energy to the community. Mental health and wellbeing are causes deeply important to her, shaped both by the people she has supported in the past and her own personal experiences.

Her journey with One Step began at a time when she needed it most, and when their mission and vision perfectly aligned with her own values. Seizing the opportunity to join the team, Elizabeth is proud to be part of a community that is genuinely making a difference.

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Director

Paul

Paul is a retired company CEO who has spent his career building and running multiple successful businesses. With extensive experience in business and personal development, he now brings his knowledge and expertise to One Step Counselling and Therapies, helping turn its vision of accessible, affordable therapy into reality.

Alongside his business career, Paul has pursued a lifelong passion for music. A professional musician since the age of 16, he has performed at high-profile venues and events, developing creativity, discipline, and a strong ability to connect with people, qualities he carries into all areas of his work.

Paul is also deeply committed to charitable work, performing free of charge for many years to raise thousands of pounds for the Air Ambulance Service and other charities. His dedication to giving back reflects his generous spirit and belief in using his skills to make a real difference.

At One Step, Paul combines his business expertise, charitable values, and creative background to support the organisation’s growth, passionately helping it achieve its mission of making therapy accessible, inclusive, and community-focused.

Director

Kaylee

Kaylee is a BACP-registered counsellor with a BA (Hons) in Person-Centred Counselling & Psychotherapy and is currently completing her Master’s in Psychology, Health, Environment, and Well-Being. She brings both depth and breadth to her work, supporting adults, children, and couples with compassion and tailored interventions.

Alongside her private practice, Kaylee integrates CBT techniques into her work with children and provides specialist mentoring for students with ADHD, autism, severe depression, and anxiety. She has also worked extensively with both victims and perpetrators in navigating trauma and conflict, helping each person find healthier ways forward.

For Kaylee, being part of One Step Counselling and Therapies feels like being part of something bigger than herself. She is proud to share in its mission of making therapy accessible and inclusive, and values being surrounded by a team that cares as deeply about community wellbeing as she does. Rooted in empathy and ethical care, Kaylee is committed to creating a safe, non-judgmental space where people can heal, grow, and thrive together.

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Director

Jo brings compassion and valuable experience to her role as One Step’s newest director. With a Level 3 qualification and diploma in Early Years Childcare, she has specialised in one-to-one support for children with special needs. She also worked as a day manager at an HMO for homeless residents, where she supported vulnerable young adults, veterans, and older people, many facing complex challenges including mental health issues and addictions.

Jo joined One Step earlier this year as a volunteer, dedicating her free time to supporting our work in the community. Her commitment and passion quickly became clear, and we are delighted to now welcome her as a director.

Alongside her professional background, Jo has a love for using crafts as a therapeutic tool and has recently qualified in Reiki Level 1, soon to complete Level 2. With her blend of experience, creativity, and dedication, she is committed to helping One Step grow and continue its mission of making therapy accessible for all.